Business Innovation
Generate, develop, and implement new ideas, products, services, processes, or business models to create value and competitive advantage.
*Updated for Phase 3A (2026)
Proficiency Level
Level 1 (Follow)
- Follow the defined process for submitting new ideas or suggestions.
- Participate openly and constructively in team brainstorming or ideation sessions when invited.
- Show willingness to try new ways of doing routine tasks.
Level 2 (Assist)
- Assist in researching the feasibility or potential of new ideas under guidance.
- Help document innovation proposals or concepts using standard templates.
- Support the logistical setup and execution of pilot tests or experiments for new ideas.
Level 3 (Apply)
- Actively generate novel ideas relevant to their work area or identified business problems.
- Apply creative problem-solving techniques to develop potential solutions.
- Contribute actively to the development, prototyping, or testing of innovative concepts within a team.
Level 4 (Ensure)
- Lead specific innovation projects or initiatives from idea through to initial implementation.
- Facilitate ideation workshops and manages the idea pipeline for their area.
- Evaluate the potential business impact, feasibility, and risks of new innovations.
Level 5 (Strategise)
- Develop and champion the organisation’s overall innovation strategy, framework, and processes.
- Foster an organisational culture that encourages experimentation, risk-taking, and learning from failure.
- Identify and secure resources for high-potential strategic innovation initiatives.