Business Negotiation
Engage in discussions with internal or external parties to reach agreements that are mutually acceptable and achieve business objectives.
Proficiency Level
Level 1 (Follow)
- Follow scripts or clear guidelines for simple, transactional negotiations (e.g., confirming standard terms).
- Understand the defined limits and escalation points for basic negotiation situations.
- Communicate politely and clearly during interactions.
Level 2 (Assist)
- Assist in preparing for negotiations by gathering relevant data (e.g., pricing benchmarks, past agreements).
- Help draft supporting documents or summaries for negotiation meetings.
- Observe negotiations, takes notes, and tracks action items under guidance.
Level 3 (Apply)
- Conduct negotiations for moderately complex agreements (e.g., standard vendor contracts, non-strategic sales deals) within defined boundaries.
- Apply basic negotiation tactics and strategies learned through training or experience.
- Prepare negotiation positions and identifies potential trade-offs for standard scenarios.
Level 4 (Ensure)
- Plan and lead complex negotiations for significant contracts, partnerships, or internal resource allocations.
- Develop tailored negotiation strategies based on situation analysis and stakeholder interests.
- Manage the negotiation process effectively, builds consensus, and ensures outcomes align with organisational goals.
Level 5 (Strategise)
- Develop the organisation's overall negotiation framework, guidelines, and best practices.
- Lead critical, high-stakes negotiations involving strategic partnerships, major disputes, or significant investments.
- Coach and mentor others in advanced negotiation skills and strategies.